Many have had to wait for more than 5 hours for a bus that has room for them and the triple digit heat and open waiting area doesn't make the situation any easier.
The old station used to have an indoor facilities until it was moved beside a gas station off Hwy 351 in Abilene.
We tried to speak with employees at the ticket booth inside the gas station, but they had no comment and said there was nothing they could do about the situation.
They told us we'd have to take it up with corporate.
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