Local Bank Helps Customers Concerned Over Target Breach

Published 12/23 2013 06:27PM

Updated 12/23 2013 08:58PM

People continue scrambling to check their accounts and have been since last week.

Retail-giant Target announced Thursday, December 19th that criminals hacked information from as many as 40 million cards used at their stores.

As expected, local banks such as Western Bank responded to calls from customers concerned about their accounts. According to vice president Jared Bailey, none of their customers had their information compromised. Nevertheless, they've received requests from over 25 customers wanting new cards.

"We didn't have to order new debit cards for them but to make them comfortable, that's what we did," Bailey said.

In order to assure safety, the bank sifted through customers who used their debit or credit cards during the three-week breach. They informed customers to look through their information and gave the option of canceling their account.

"We encouraged them to cancel their cards and simply get a new one," says vice president, branch manager Anna Gallagher.

Although the amount of calls were small compared to national banks, Bailey feels they will receive more later in the week. He asks customers to continue looking through their account.

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